"I wanted to send this email to you to express our company's great satisfaction with your services to our owners.

Your team has always been available to do a last minute install or answer a guest question on your service line. We have very few "golden vendors" that we deal with and you are at the top of that list.

I highly recommend you to our owners and to any other company that would like to use your service.

No other company can match what you have to offer."
Douglas R. Brindley
Brindley Beach

"This is the best service that has ever hit our industry! Silicon Travel has worked with our company to simplify new installs and offers a billing cycle that meets our industry needs. They are professional, courteous, and prompt in their dealing with our staff, our owners and their guests.

In years past, it has been difficult to say the least, to work with utility companies due to the privacy they provide their custoemrs. While this is of great value to the homeowner, with growing technological trends and the increased Interent service offered to guests in the resort rental market, it has become even more difficult for property management companies to schedule repairs in a timely way - that meet the guests' expectations of service.

Silicon Travel offers superb response time. They provide technical help directly to the guest while they are in the home via a toll free number and can walk the guest through repairs by phone. If the phone help reveals an equipment issue they are able to repalce it with 24hrs, often the same day.

This, in our industry, is customer service and Silicon Travel meets all the requirements!"
Sincerely,
Jenny Hooper
Midgett Realty

"I wanted to take a few moments to let you know how much we appreciate the great customer service we receive from Silicon Travel.

Our guests have expressed to us how much they enjoy having a computer and Internet access in their vacation home and it is fast becoming a most requested amenity. Each year we have more and more owners signing up for your program and they have let us know they are happy with their increased rentals and guest comments.

On more than one occasion you all have helped us when we had an "issue". Most times it was an emergency install because an owner did not sign up for the program but told us they were going to do so and we advertised it on our website. At the last minute, before the first guest arrival, the owners realized they had forgotten to do this. Each time, Silicon Travel made sure the guests had a computer during their stay. On the rare occasions when there was a service issue it was handled very promptly. I especially appreciate the phone calls that you all made to guests to walk them through a minor technical issue.

We have been very satisfied with the program and with the overall excellent customer service you have provided to Village Realty and feel having computers in some of our properties has contributed to our increased occupancy.

My sincere thanks to you and your co-workers and partners for your help. Everyone I have spoken to was courteous and professional and always helpful.

Thank you and we hope to see you all again soon."
Jeannie Maynard
Village Realty OBX