Billing Info
This billing and remittance information is listed here for your convenience. Please contact support at any time with concerns or questions. Silicon Travel’s Help Desk and local on-site support are available 7 days a week, 9 a.m. – 8 p.m. Eastern Time, year-round.
Call: 800-459-2256 or Email: Support@SiliconTravel.com
Please Remit Payments By Check To:
P.O. Box 313
Sykesville, MD 21784
Paying With A CREDIT CARD?
If you are paying with a credit card please login to your account and click on “View Balance” and follow the prompts to pay via PayPal.
You can also call our support line, 800.459.2256, and pay by phone.
When should I expect to see my bill?
When you sign up for Silicon Travel you get two billing frequency options, annually or quarterly. If you choose quarterly, a $5 administrative fee is added to your quarterly invoices. If you wish to change the frequency of your invoices, please reach out to support.
Where Can I Find My Invoice/Bill?
When you sign up for Silicon Travel you choose to receive your bill via email or through the US Postal Service. You can change that selection by logging into your account here and clicking on “Edit Owner Information”. There is a check box at the bottom of the form to make the change.
what are MY Payment Terms?
Payments are due upon invoice receipt. All payments are due in advance of the start of the service period indicated on your invoice. Any unpaid balance more than 30 days after the invoice date is considered a late payment and services may be paused/discontinued.
WHOOPS! Insufficient Funds?
Silicon Travel may charge NSF processing fee for all returned checks and bankcard charge-backs.
Silicon Travel is committed to keeping our services priced as low as possible. We value your business and desire to offer the latest products and technology for your guests. To compete with inflationary pressures, occasionally, we may be forced to increase pricing based on rising equipment and labor costs.